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New Operating Systems available: Fedora 28 and Ubuntu 18.04

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Good news: From now on, we offer you the brand new Fedora 28, it replaces the previous version 27. Furthermore, Ubuntu 18.04 (LTS) is available at Contabo!

Both operating systems can be combined with Software RAID 1 and Webmin. Additionally, Ubuntu 18.04 can also be ordered together with LAMP and Webmin+LAMP. An installation via VNC / SSH is possible for both OS as well.

As an active customer, you can easily upgrade to the new versions through your customer control panel.

It is especially noteworthy for all of you interested in purchasing our services:
We always offer you a large selection of Linux distributions (as well as Windows Server 2012 and 2016). Just click on "Customize & Order" below your desired (virtual) server model in order to get a detailed overview and select the operating system of your choice!

Please note: You can find further information and a product overview on our website!


Results of the customer survey 2018

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At the end of April, we have asked you - our existing customers - to answer a few questions about us and our services in a survey within your customer control panel. First of all, we would like to take the chance and thank all of you for the huge participation: Even though the survey was online for just a couple of days, 7.148 customers took part in it - an outstanding number of participants!

The survey revealed that 94% of you are very satisfied or satisfied with our services and the recommendation ratio is just as high. We are very happy about that! At the same time, we will work hard in the coming months in order to convince those of you who are not yet fully satisfied with Contabo. We will thoroughly evaluate the results of the survey and consider your suggestions for improvement. After all, it is our company goal to put you, our valued customers, in the center of our attention!

As you also know, we have raffled 3 x 100 Euro among all participants, as a credit note in your Contabo customer account, which will be used to pay for your registered services with us. The winners have been drawn in the meantime and notified by us. Happy about the prize are:

Frank B. from Troisdorf (Germany)
Dragan T. from Skopje (Macedonia)
Matt B. from Warsaw (Poland)

Congratulations to our winners!

Establishing a connection to your server via SSH

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In this tutorial you will find a guide on how to establish a connection via SSH to your Linux server.

Please note that you will have to replace the place holder <IP Address> in the complete tutorial with the IP address of your server.

Linux

In case you are using a Linux operating system on your local machine you will just have to start a terminal.

To establish the connection to your server please type the following command:

The option -l defines the user which will be connected to. In this case we will use "root".
The option -p defines the port which will be used for the connection. Here we will use the standard SSH port 22.

Should this be the first time you connect to the server, you will have to accept its SSH certificate by typing "yes".

Please insert your password, which you can find in our e-mail "Your Login Data". Kindly note that SSH will not display any letters or symbols when typing the password. You can also copy and paste your password by using the right mouse key (please make sure not to copy your password with blank characters at the end - you can check so by pasting the password into an empty editor file before using it).

Now, click the ‚Enter‘-key. Once done, you should get access to your server via SSH:

The connection has now been established successfully.

Windows

In case you are using a Windows operating system on your local machine, you will have to install a suitable SSH client first.

We recommend to use PuTTy as SSH client:

http://www.putty.org/

After installing PuTTy, open the client and enter the IP address of your Server. The port, in this case the standard SSH port 22, can be changed as well if needed.

Click 'Open' to initiate the connection. You can leave all options to default.

Should this be the first time to connect to the server, you will have to accept its SSH certificate:

Afterwards, you will see the following:

Please insert root (login as:) and your password, which you can find in our e-mail "Your Login Data". Kindly note, SSH will not display any letters or symbols when typing the password. You can also copy and paste your password by using the right mouse key (please make sure not to copy your password with blank characters at the end - you can check so by pasting the password into an empty editor file before using it).

Now, click the ‚Enter‘-key. Once done, you should get access to your server via SSH:

The connection has now been established successfully.

How do I connect to my Windows server via RDP?

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This tutorial will show you how to connect to your Windows VPS or dedicated server at Contabo via RDP from different operating systems.

The following scenarios will be covered:

Connections from desktop operating systems:

  • Establishing a RDP connection from WindowsOS (e.g. Windows 7, 8, 10)
  • Establishing a RDP connection from LinuxOS (e.g. Debian, Ubuntu)
  • Establishing a RDP connection from MacintoshOS (e.g. Apple MacBook)

Connections from mobile devices:

  • Establishing a RDP connection from Android based systems (e.g. Samsung Galaxy)
  • Establishing a RDP connection from iOS based systems (e.g. Apple iPhone)

 

RDP connections from Windows
  • on Windows 7: Please navigate to the "Start icon" of the taskbar and search for "Remote Desktop Connection"
  • bei Windows 8/10: Please navigate to the "Windows icon" of the taskbar and search for "Remote Desktop Connection"

The RDP client should start as follows:

Now you should be able to connect to your server using its hostname (e.g. "vmiXXXXX.contaboserver.net" for VPS or "mXXXX.contaboserver.net" for dedicated servers) or the IP address (e.g. "173.xxx.xxx.xxx"). The RDP session will be established within a few seconds automatically.

Alternatively, you might choose a few options beforehand (e.g. screen resolution and audio settings). Therefore, please click on the "Show Options" button:

Explanations:

  • The screen resolution can be individually modified using the slider
  • If you would like to pass through the audio signal to your local PC, you have to set the "Remote audio playback" function to "Play on this computer"
  • If you would like to make your local printer available on your server, please enable the "Printer" option at the "Local devices and resources" section (Important: The printer device driver must be compellingly installed on your server!)
  • The clipboard is enabled by default, so STRG + C / STRG + V will always work. It can be disabled by disabling its checkbox

 

Troubleshooting:

If you determine issues while connecting to your server, please find enclosed some information about how to fix them:

1. "Remote Desktop can't connect to the remote computer for one of these reasons":

Causes / Solutions:

2. "The remote session was disconnected because there are no Remote Desktop Licence Servers available to provide a license. Please contact the server administrator."

Causes / Solutions:

Obviously, a terminal service was installed on your server and no active licence server has been assigned yet. After the grace period of 90 respectively 120 days, all temporarily licences will be deleted and all further RDP logins will be rejected.

To fix this issue, you either have to delete the terminal service or the affected Windows Registry key

  • If you rent a VPS, you can connect to your server through VNC to perform the required steps:

https://contabo.com/?show=tutorials&tutorial=vnc-connect-vps

  • If you use a dedicated server and you do not have a KVM device attached to your server yet, please get in contact with us at support@contabo.com

* The required server role "Remote Desktop Services" can be deleted at the server manager ("Remove roles and features")
* The affected Registry key can be deleted at the following path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\GracePeriod

Important: Please be careful while changing settings at the Windows registry! Please create a full backup of the registry beforehand.

* Now please perform a reboot of your server and you should be able to login to your server afterwards again

 

RDP connection from Linux

Alternatively, you can also connect from Linux to your Windows server via RDP. There is a command line based program called "rdesktop" and it is usable for all available linux distributions.

  • Installation:

sudo apt-get install rdesktop

  • Start the RDP connection:

rdesktop <IP address>

Now the RDP connection has been established and you can login to your server using the initial login credentials.

Important information:

  • In order to be able to establish a RDP connection, your Linux system must have an X11 server available. It should be installed by default if you already use a GUI (graphical desktop environment - e.g. "Gnome" or "KDE")
  • Please note, it is generally not recommended to establish a RDP connection through SSH
  • Alternatively, there is another program called 'freeRDP', which can be used instead of 'rdesktop'. Please find more information about it at http://www.freerdp.com/

 

RDP connection from MacOS

In order to be able to establish a RDP connection from MacOS based systems (e.g. Apple MacBook), a RDP client is also required. Please find enclosed a download URL to get the latest RDP client version:

https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417?mt=12&ign-mpt=uo%3D4

Afterwards, you can start the RDP client following by entering the Windows login credentials (at the "Domain:" field, you can either use the server's IP address or the hostname):



Please always use the latest RDP client version from iTunes, so it is ensured that no errors appear during the connect!

Troubleshooting:

1. "Remote Desktop Connection cannot verify the identity of the computer that you want to connect to":

=> This kind of error message is mostly caused by an old respectively outdated RDP client version

Causes / Solutions:

  • Please make sure, that you are currently using the latest RDP client version (download-URL above)

 

RDP connection from Android-based systems

To establish a RDP connection from Google-Android-based systems (e.g. Samsung Galaxy) please use the following RDP client directly from the Google App store. You can always download the latest RDP client version here:

https://play.google.com/store/apps/details?id=com.microsoft.rdc.android&hl=en

 

RDP connection from iOS-based systems

Last of all, we would like to inform you about the possibility of how to connect to your Windows server via an iOS-based system (e.g. Apple iPhone).

Please find enclosed the download URL to get the latest RDP client version:

https://itunes.apple.com/us/app/microsoft-remote-desktop/id714464092?mt=8&ign-mpt=uo%3D4

Very important: In order to use the latest RDP client above, iOS version 8.0 is required at least!


If you have any further questions about connecting via RDP to your server or need help, please do not hesitate to contact us at support@contabo.com.

Mounting local HDDs via RDP

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With RDP it is not only possible to connect to a Windows server. You can also mount local HDDs on the remote Windows server in order to directly transfer data. In this tutorial this process is described step by step.

By the way: In a separate tutorial, we explain how you can connect to your Windows server via RDP. Please read this first in case you are not familiar with RDP yet.

Open your Windows remote desktop connection:

In the sub-menu "Local Resources" you will find the "Local devices and resources" part. Using the "More" button you can choose the HDDs you want to mount on your remote Windows session.



After that you can connect to your server in the way you are used to. During the connection you have to confirm that you really want to allow remote desktop connections to access your local discs.

Once connected you can see the chosen discs directly in the Windows explorer:

Full Monitoring

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The optional upgrade Full Monitoring from Contabo is an extensive monitoring tool for your VPS and Dedicated Servers. We are going to present the features of this tool in this tutorial.

Why Full Monitoring?

By the help of Full Monitoring, outages can be detected quickly.

The key benefit of this tool is the immediate notification via SMS (text message) and/or e-mail, should an outage of a server or of only a running service on a server happen. It is like an alert which signals a need for action! We all know and are aware, that a downtime is always a very unpleasant scenario. You can surely understand, that in such a situation it will be beneficial, if you are aware of it immediately. Full Monitoring enables you to react and to take necessary appropriate actions in order to recover all services as soon as possible. In addition other measures can be started, as informing your important customers, for instance.

The administration of services and functions is separated. The contacts - it does not matter if they are e-mail or SMS contacts - can be assigned to the services  which are going to be monitored in any combination.

Furthermore the traffic graphs for VPS and Dedicated Servers can be displayed.

How does Full Monitoring work?

You will receive special login data for Full Monitoring. After logging into Full Monitoring, the screen could look as follows:

We already added two contacts who should be notified. It is only necessary to click on „Add contact“ under „Alert contacts“. You can choose the type of contact. Possible is „E-Mail“ and „SMS“ (text message). A person can be contacted by e-mail and/or by SMS. Please choose the appropriate communication after your requirements. Particularly, you can assign different contacts to the corresponding services. Under „Services“ you can add services after protocol and port. You can assign different contacts to the corresponding services.

In the screenshot you can see that the VPS is online. The services RDP 3389 and http 80 are online, too.

In the following screenshot we reproduce the worst-case scenario when the server is down.

 

In this example, we would send an e-mail to max.mustermann@contabo.com to alert him. In addition we would send a text message to 4912345678.

As a consequence, the services rdp and http would be down, too. We would inform max.mustermann@contabo.com via e-mail and would send a second text message to 4912345678 that RDP is down. In addition we would text a person at 497654321 that the service http is not working.

Given only the webserver is down, but the server is online, we would only send a
text message to 498754321 in this example.

 

For Dedicated Servers already known, we can provide traffic graphs for VPS now as well! In this screenshot you can see the graph for different periods: Daily, weekly, monthly and yearly. For each period you can see the consumed bandwidth for in- and outgoing traffic.

We hope we could introduce this upgrade well and you can see the advantages it has. Could we awake your interest in Full Monitoring? Our whole team would be very pleased to answer your questions. You can find this upgrade during your online order under „Services and upgrades“. You can order the upgrade together with your server online, but it is also possible to order it at any time later by e-mail. For any inquiries, please do not hesitate to contact our customer support team.

SRV Records – How do I use them correctly?

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Definition of an SRV record

With a Service Resource Record (short: SRV record) you can make services, which are usually available via an IP:PORT combination, reachable using a DNS host name. Important to note regarding SRV record is the fact, that they only work if an application has been specifically programmed to make use of them. Examples for this are TeamSpeak3 or Minecraft. SRV-Records can not be used to point a DNS name to an IP address/port combination for arbitrary use by any application.

Example - Teamspeak:
Usually TeamSpeak is using the protocol UDP over port 9987. If you are running a TeamSpeak instance with the IP 123.124.125.126 every client that wants to connect has to enter the IP:port combination of 123.124.125.126:9987. If you change the port or the server IP, you have to inform everyone about the new combination. With SRV records it is possible to connect to TeamSpeak using a DNS host name like ts.mydomain.com

In general every SRV record contains the same information:

_SERVICE._PROTOCOL.yourdomain.tld 86400 IN SRV PRIORITY WEIGHT PORT SERVER

In this example:

_ts3._udp.ts.mydomain.com 86400 IN SRV 0 5 9987 ts.mydomain.com

Values for priority and weight can usually be left at their defaults, they are only used if two or more SRV records with the same name exist. Please note that for the data field, you cannot simply add an IP address here. Instead, you will have to add a valid DNS host name which in turn resolves to an IP address by using an A record, so make sure that the host name you set there exists.

How to create an SRV record at Contabo

  1. Log in into your Contabo customer control panel using https://my.contabo.com
  2. Using the menu item "DNS Zone Management" you can edit a DNS zone and create a new record
  3. The type has to be SRV
  4. Fill in the form. An example can be seen below (please click on the picture in order to increase its size):
  5. The finished record should look like this:

From now on your users can connect to TeamSpeak using only the subdomain ts.mydomain.com

For Minecraft, the record may look like this:

_minecraft._tcp.mc.mydomain.com 86400 IN SRV 0 5 25565 server01.mydomain.com

Please make sure to consult the documentation of your service or application regarding whether SRV records are supported and what scheme they should use.

Brand-new VPS offers!

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Just a few days ago, we have informed you about the special offers for our dedicated servers. We admit, that was just the beginning and now we've got something BIG for you: Our brand-new VPS offers, featuring a new entry-level model, the VPS S SSD!

As you are surely aware, all around the world VPS from Contabo are well-known for highest quality and an extremely attractive price-performance ratio in combination with an excellent customer support.

Today, we have upped the ante once again and released a new generation of virtual private servers:

From now on, all Contabo VPS with 100% SSD can be ordered with even more SSD disk space and RAM, with even more CPU cores and more bandwidth – at the same price as before.

Moreover, we have added a brand-new and especially hot model to our portfolio: The VPS S SSD. 200 GB of pure SSD storage space are included, as well as 8 GB of guaranteed RAM, 4 Intel Xeon CPU cores, 200 Mbit/s connection to the Internet, Snapshot feature and DDoS protection. Its price of 4.99 EUR / month might be considered as “unbeatable” by some. For us and for you as well it is rather a statement: VPS from Contabo were, are and will be the number one on the VPS market.

The new Contabo VPS of the “100% SSD”-series lined up:

VPS S SSD
4 CPU cores
8 GB RAM (guaranteed)
200 GB SSD disk space
200 Mbit/s port
Unlimited Traffic
1 Snapshot included
No setup fee
Additional discount available, depending on the contract period
Only 4.99 EUR / month!

VPS M SSD
6 CPU cores
16 GB RAM (guaranteed)
400 GB SSD disk space
400 Mbit/s port
Unlimited Traffic
2 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 8.99 EUR / month!

VPS L SSD
8 CPU cores
30 GB RAM (guaranteed)
800 GB SSD disk space
600 Mbit/s port
Unlimited Traffic
3 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 14.99 EUR / month!

VPS XL SSD
10 CPU cores
60 GB RAM (guaranteed)
1600 GB SSD disk space
1 Gbit/s port
Unlimited Traffic
4 Snapshots included
No setup fee
Additional discount available, depending on the contract period
Only 26.99 EUR / month!

 

We have also restructured our VPS of the “HDD + SSD-boost” series and replaced the existing models with new models named VPS 300, VPS 700 and VPS 1400. The name says it all: Our new VPS with HDD + SSD-boost are equipped with 300, 700 and 1400 GB of disk space. VPS of this series can be ordered with a starting price of just 3.99 EUR / month at Contabo.

Here is an overview of the Contabo VPS with “HDD + SSD-boost”

VPS 300
2 CPU cores
4 GB RAM (guaranteed)
300 GB HDD
SSD-Boost
100 Mbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 3,99 EUR / month!

VPS 700
4 CPU cores
10 GB RAM (guaranteed)
700 GB HDD
SSD-Boost
100 Mbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 7,99 EUR / month!

VPS 1400
6 CPU cores
20 GB RAM (guaranteed)
1400 GB HDD
SSD-Boost
1 Gbit/s port
Unlimited Traffic
No setup fee
Additional discount available, depending on the contract period
Only 12,99 EUR / month!

 

Trust the number 1 for virtual servers:

Check out our VPS overview


Plesk 17.8: New features – try for free at Contabo

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The new Plesk Onyx 17.8 is available for some time now, and maybe you are using it already. If not, you might consider to order your next (virtual) server with Plesk Onyx. In case you are still unsure if Plesk is the right administration panel for your needs, we would like to introduce some of the many advantages of the latest Plesk Onyx version:

Nginx-Caching: Significantly reduces the load-time of your websites and accelerates your server by loading pages directly from the cache.

The Advisor is the new best friend of your server and provides you with valuable tips in order to improve the security and performance of your server and your websites. This works automatically and the advisor makes suggestions and shows you which issues you need to address. All this is grouped by sections (security, SEO, performance,...)

The Repair-Kit ensures that your server is up and running, at all times. High CPU load, no more disk space available? No problem, thanks to the repair kit you can handle such issues yourself. The best thing: You do not have to be a skilled server administrator for that.

Easily manage your websites and increase the security with the WordPress Toolkit: Updates with optional restore points, password-protected acces to WordPress instances, protection from "pingback attacks", add your own plugins, themes, and much more.

The SEO-Toolkit provides valuable assistance when it comes to search engine optimization. Monitor your keywords, compare your ranking with your main competitors, and receive optimization recommendations in order to attract even more potential site visitors!

Does this convince you to try Plesk Onyx 17.8?

If your answer is "yes", then you can try it one month for free - exclusively at Contabo! This offer is available in combination with all of our virtual private servers (VPS). Just click on "Customize & Order" below the desired VPS and then select the Plesk Onyx version of your choice on the following page (in the section administration panel). You can also find an overview of the different editions in our tutorial Plesk Onyx basics: The first steps.

In case of further questions, we are available to assist you. Just contact our customer support team via mail or phone!

HostingAdvice praises customer-oriented approach at Contabo

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Again this year, the experts from HostingAdvice have written a thorough report about us. In their new article, they especially praise our philosophy to offer our customers a wide range of hosting solutions, always with a focus on the ongoing developments on the hosting market and a constantly changing demand from you, our valued clients. As a result of our approach, we have launched our website builder at the end of last year, and introduced our new VPS SSD models just a few weeks ago.

You can read the full article on HostingAdvice.com!

New Operating System available: Fedora 29

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Some of you have probably yearned for it already 😀 now is the time: The brand new Fedora 29 is available at Contabo now for all of your virtual and dedicated servers! It replaces the previous version, Fedora 28.

You can order it with the Software RAID 1 and Webmin and an installation via VNC is possible as well.

Being an active customer, you can easily upgrade to the new version through our customer control panel.

Especially noteworthy for all other readers and users interested in renting servers from us: We offer you a large selection of the latest Linux distributions as well as Windows Server 2012 and 2016. Just click on "Customize & Order" below your desired virtual or dedicated server model in order to get a detailed overview and select the operating system of your choice!

You can find further information and a product overview on our website!

CHIP Hotline-Test 2019: “A+” grade for Contabo

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Once again, we have great news from inside Contabo: This year, too, the well-known German IT magazine CHIP and the research institution Statista have tested the hotlines of German providers during the past months. After more than 8.900 test calls the best hotlines for new customers were determined among 147 companies from 12 industries.

We are very happy that we were awarded with the overall rating “very good” in the category "hosting providers" this year again, after winning the competition last year. The detailed rating for Contabo:

Overall rating: Very good (96.7 out of 100 points)
Service quality: Very good (99 out of 100 points)
Waiting time: Very good (99 out of 100 points)
Reachability: Good (87 out of 100 points)
Transparency: Very good (90 out of 100 points)

We finished second among the 15 tested hosting providers, with a total of 96.7 points – 0.1 points behind the first place (96.8 points).

Receiving the A-grade for our hotline the second year in a row is a huge honor for our entire team. At the same time, it is motivation for us to continue to offer you, our valued customers the best support possible in every situation.

As always, you can contact us by phone directly via a standard landline number, without any hotline fees, queues or complex menu selection – on 365 days per year.

Contabo Christmas Contest 2018

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Black Friday and Cyber Monday is nice to have, but we have got something bigger and better for you! This year, we came up with the Contabo Christmas Contest for you, our valued customers!

Share and Particpiate!

Honestly, it is that simple! Visit our Facebook page and share our Christmas-Contest post (right at the top of our site) on your private Facebook page and you are in, with a chance to win attractive prices (please see below)!

Very important: Please ensure that we can see the shared post on your profile page (check your privacy settings for this!)

 

 

1. Price: Sony Playstation 4 Pro w/ the game Spiderman

Not much to say about that, right? The most popular and probably best console (CUH 7216B) out there is our 1st price, which we raffle among all participants! Plus, we add the game Spiderman to the package, so that you can start playing immediately!

 

 

 

2. Price: Orbsmart AW-10 Pro Windows Mini PC

Probably not that popular compared to the PlayStation 4 Pro, so we provide you with some more information about this gadget:

The Orbsmart is a compact Mini PC with a fanless casing based on Windoes 10 Professional. The hardware specifications (see below) offer enough power for computing-intensive tasks. Plus, you can add a 2.5" SATA HDD or SSD (max 15 mm). The integrated Intel HD Graphics 600 with H.265/HVEC-hardware acceleration renders ultra high-resolution 4K contents without any problems via HDMI 2.0. Small games run perfectly fine on this device. The AW-10 Pro can be used in many areas, for example as an office computer, mediacenter /streaming computer, and so on.

Features:

  • CPU: Quadcore Intel Celeron J4105 (@1.50 GHz / Burst freq: 2.50 GHz), 4MB Cache
  • GPU: Intel HD Graphics 600 (8th Generation) with Intel Quick Sync Video, Intel Clear Video HD Technology & Intel Wireless Display
  • RAM: 4GB DDR4-RAM (not expandable)
  • Internal Space: 64GB eMMC (not expandable)
  • Connections: 802.11b/g/n/ac WLAN (Dual band 2.4/5GHz), Bluetooth 4.2
  • Operating system: Windows 10 Professional (Version 1803 / 64-Bit) Multilanguage
  • Video: Via HDMI 2.0 oder VGA
  • Audio: Via HDMI 2.0 (Onboard 5.1 Audio-Controller) or 3.5mm Audio (Stereo)

Further information about the Orbsmart can be found on myhdplayer.de

3. - 5. Price: One VPS M SSD for 12 months for free!

Win one out of three of our VPS M SSDs and use it one year for free (additional charges for an administration panel or Windows Server can occur, if required).

Features:

  • 6 CPU cores (Intel® Xeon® E5-2620v3, E5-2630v4 or 4114 processor)
  • 16 GB RAM (guaranteed)
  • 400 GB SSD
  • 400 Mbit/s port
  • Unlimited traffic
  • 2 Snapshots
  • All popular Linux distributions as well as Windows Server 2012/2016

The winners will be drawn by lot and contacted by us at the beginning of January 2019 (regarding the address for dispatch and the setting-up of the VPS M SSDs). With your participation, you agree that we publish your first name and place of residence in our blog.

 

We wish you good luck and a wonderful holiday season

Installation of Softaculous in Plesk and cPanel

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Softaculous offers a huge number of scripts which can be installed by the popular „Auto Installer“ under the Plesk and cPanel administration. For Plesk you can activate Softaculous only on a Linux operating system. The free version gives you access to more than 50 scripts whereas the fee-based, fully-licensed version offers around 450 scripts. An overview of the supported scripts can be found here.

Procedure under Plesk

For Plesk 12.0+ versions

The installation of Softaculous under Plesk can be performed by just a few clicks. Please login to your Plesk Control panel with your root user. Afterwards go to the "Server Management -> Extensions" page and click on the "Extensions Catalog" tab. Once done you can search for Softaculous and click on the "Install" button.

Once you have finished the installation of Softaculous you can find it under the "My Extensions" tab.

Please take note that the free version of Softaculous is installed per default. In case that you need the full license for Softaculous, you can order it directly in the "My Extensions" tab next to Softaculous under the "Buy" button.

For older versions of Plesk please use the following procedure for the installation of Softaculous:

1. ionCube loader activation

Befor you start with the activation of the ionCube loader, you have to check if this one is not already installed and enabled on your server.

To check the ionCube version please connect to your server via SSH as root and use the following command:

find / -name 'ioncube_loader_*'

To check if the ionCube loader is activated you can use the following command:

php -m | grep -i ioncube

2. Installation of Softaculous

When the ionCube loader is activated you can continue with the installation of Softaculous. Therefore please take care that you have enabled POSIX. You can check this by executing the following command:

php -m | grep -i posix

In case that POSIX is not enabled, you can enable it in „Tools & Settings“ → „PHP Settings“ → Please select the related PHP handler and continue with the next steps. Once you have taken care that POSIX is enabled, please connect to your server via SSH as root and execute the following commands:

wget -N http://files.softaculous.com/install.sh
chmod 755 install.sh
./install.sh

Once the commands are executed the installer will start with the installation process of Softacoulous. During the installation scripts will be downloaded and the download activity will be shown on the screen. Afterwards you can select Softaculous in your Plesk administration.

Procedure under cPanel/WHM:

1. ionCube loader activation

To activate the ionCube loader on your cPanel administration please follow the steps below:
* Login to WHM (root)
* Got to Server Configuration → Tweak Settings → PHP
* Select „ioncube“ check box for „cPanel PHP loader“
* Click on „Save“ button.
* That's it. This will enable ionCube for you in 3rd party PHP binary.

ioncube_activation

2. Installation of Softaculous

Once you have activated the ionCube loader you have to connect to your server via SSH as root and execute the following commands:

wget -N http://files.softaculous.com/install.sh
chmod 755 install.sh
./install.sh

Afterwards go to WHM > Plugins > Softaculous – Instant Installs

The following webpage should open if the installation was successful:

softaculous_en

There you can purchase the fully licensed version, if required.

General information about Softaculous

More detailed information about Softaculous and an overview of the current apps can be found using the links below:

https://www.softaculous.com/
https://www.softaculous.com/softaculous/apps

Hostadvice – Great Uptime Award for Contabo

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Today, we have some great news for you that reached us from an external portal: The hosting experts from HostAdvice.com have recently ran an uptime check for two months.

We are happy about the very good result of 99.9% uptime and the respective "Great Uptime Award", which we consequently received!

Great Uptime Award for Contabo

Should you have questions about our services or need assistance, we are at your disposal. Just contact us via mail or phone!


Webspace, VPS und Dedicated Server explained: Differences and applications

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Time and again we receive inquiries asking which product is best suited for your personal requirements. In the following we would like to give you an overview of our products and their applications:

Webspace Packages:

Let's start with our Webspace Packages, which are ideal for hosting smaller websites, blogs and forums. The intuitive and simple menu navigation of the cPanel web interface allows even inexperienced users to navigate relatively easily. The Webspace Packages are suitable both for beginners who want to create their first own website and for experienced users who want to create a professional website.

More than 300 different PHP applications such as WordPress, Joomla, Magento, MediaWiki or Bootstrap can be installed with the included 1-click installation tool. In addition, with the Contabo Website Builder we offer a possibility to create your own website without any previous knowledge required. You can choose from over 200 design templates that are already optimized for use on mobile devices and easy to customize.

Each webspace package also includes one or more domains free-of-charge, further can be added at any time. All websites are also equipped with a free SSL certificate.

Click here for an overview of all currently offered Webspace Packages.

VPS:

Our VPS provide a low-cost entry into the world of servers. The VPS are based on KVM and are set up on host systems with up-to-date and reliable hardware. A variety of current Linux and Windows operating systems can be installed on the VPS. Many of the offered operating systems also support administration panels like Plesk or WHM/cPanel. With the help of those administration panels, websites, e-mails and much more can be managed easily and quickly.

Each customer also receives root access or administrator rights on his VPS and can therefore install any desired software. This enables a variety of possible applications.

Currently we offer seven different VPS models, three with HDD + SSD boosted storage and four with 100% SSD storage. If the allocated resources of the VPS are no longer sufficient in the future, your VPS can be upgraded to a larger model at any time.

Here you can find our currently offered VPS.

Dedicated Server:

Dedicated servers are ideal for larger projects that require a lot of computing power. They can be easily adapted to individual requirements and needs and are particularly suitable for software development, database applications or virtualization. Dedicated servers can also be connected to an internal network that enables fast local data exchange between several servers.

Likewise, as above for the VPS, you can choose from a variety of current Linux and Windows operating systems with compatible administration panels. In addition, some virtualization operating systems such as Proxmox and XenServer can also be installed, which are ideal for creating and managing your own virtual machines.

Dedicated servers are also suitable for hosting game servers or VoIP applications, as the performance of the server is dedicated.

We currently offer six different dedicated servers that cover the complete performance range.

Our currently offered Dedicated Server models are just one click away!

Plesk: 1 month for free – only at Contabo

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Surely some of you have clicked through our website before and compared our many offers of (virtual) servers. It quickly becomes apparent that we do not offer any preconfigured packages. Quite the contrary, we give you the freedom to choose what you really need out of our many upgrade options. In addition to a large selection of popular Linux operating systems and Windows Server, you can also add a panel, which simplifies the administration of your new server significantly.

In the past, we have advertised a very special promotion several times already: Exclusively at Contabo you can try the popular panel Plesk Onyx one month for free! This offer is available for all of our virtual private servers (VPS). You can add it to your order after clicking on "Customize & Order" during the order process and choose one out of the three editions (each provides a different range of functions).

Wait a minute, three different editions, which one suits my needs? Good question! 🙂 We cannot answer it for you though. However, we have published several blog posts about Plesk Onyx in the past in which we have explained the different editions and summarized many useful functions for you.

Now we have taken another step forward and created a dedicated landing page for Plesk Onyx, which contains links to the most important blog posts, giving you a good idea what Plesk Onyx is all about! You can find it linked on many subpages of our website, or you just visit the Plesk Onyx landingpage here!

Should all of this convince you to try Plesk Onyx now, you can do so one month for free, exclusively available for our VPS! Just select the suitable edition during the order process or click on it on the landing page (then it is preselected), order your desired VPS and you are good to go! 🙂

Should you have any questions or inquiries, we are available on 365 days per year. Just contact our customer support for assistance!

New Operating System: Ubuntu 19.04

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A short time ago, we have made the new Ubuntu 19.04 OS (replaces Ubuntu 18.10) available on our homepage - and we certainly do not want to withhold this information from you 🙂

You can combine Ubuntu 19.04 with the Software RAID 1, Webmin, LAMP and Webmin+LAMP.

In case you already have your own Linux server at Contabo, you can easily upgrade to the new version through our customer control panel.

We would also like to point out that we always offer you all the latest Linux distributions as well as Windows Server 2012 and 2016. For an overview, please click on "Customize & Order" below the desired (virtual) server and scroll down to "Operating system".

For any additional inquiries, please contact our customer support team via e-mail or phone and we will gladly provide further assistance.

Contabo customer survey 2019

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We have repeated our customer survey 2018 this year and once again asked you, our existing customers, to answer a few questions about us and our services. Just like last year, the participation was outstanding. In just a couple of days, more than 9000 customers took part and we would like to thank all of you for doing so! Your estimation and comments are a valuable feedback for us in order to further improve our services.

We are happy to announce that 95% of you are very satisfied or satisfied with our services. Compared to last year's survey, we managed to increase this number by one percent. By the way, the same accounts for the recommendation ratio 🙂 We are very excited about this result; at the same time, we would like to assure you that we will evaluate your remarks and recommendations. After all, it is our goal to provide you with services that meet your expectations - true to our motto "The customer is king".

Again, we have raffled 3 x 100 Euro among all participants and the happy winners are:

  • Pedro R. from Queluz (Portugal)
  • Esben F. from Esbjerg (Denmark)
  • Thomas W. from Neusitz (Germany)

Congratulations! The prizes were credited to the respective customer accounts as a credit note, which can be used to pay for the upcoming renewal of the registered services with us.

Migration using Plesk

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The migration of a website is always a challenging task for the webmaster. Beside a loss of reputation and ranking on search engines, dead links or famous 404-errors, there are some other risks during such a migration. But often it is more dangerous to leave the website on an old server, since old software can become a serious security risk.

Plesk Migrator

If you want to migrate from a current Plesk server with an outdated operation system or an EOL Plesk version, cPanel, Confixx, Helm or DirectAdmin server, Plesk provides the Plesk Migrator.

The Plesk Migrator is an extension which needs to be installed first. Within Plesk navigate to "Extensions", search for "Plesk Migrator" and then you can install it.

After the installation you can open the "Plesk Migrator" at the tab "My Extensions".

The next step is to "Start new Migration" and select the panel type, from which you want to transfer the data. Important: For this you need root access via SSH to the source server. Beside password authentication you can add an SSH key to the server.

If SSH access is not available and only FTP is possible, please see the next chapter Site Importer.

After you have entered the login data, the connection to the source server is started and depending on the server, different migration options are shown.

On a Plesk-to-Plesk migration you can see the subscriptions, customers, reseller and hosting plans.

In addition you can either migrate the customers of a reseller or assign them to a new reseller. After everything is selected, you can continue with a click on "Migrate". At first there are some checks on Apache modules or PHP versions. If there are no errors or you want to ignore possible hints, the migration will start and you can watch the status of the migration.

In case you want to restart the migration after some days, you can click on "Restart Migration".

You can find further information in the Plesk Migration Guide and also in a support article.

Site Importer

In many cases, you already have a running website and want to migrate it with a few clicks. Likely examples are: you have just started with Plesk, you manage your website using a different panel like cPanel or DirectAdmin, or you have a server with a pure LAMP installation.

In this case, Plesk offers an extension called Site Import.

This is also an extension which needs to be installed. Therefore navigate to "Extension" in your Plesk and search for "Site Import", which can be installed then.

There a two different ways to import your website with the Site Importer:

You can login as server administrator and open "Site Importer" at "Extension" - "My Extensions". Alternatively you can navigate to the subscription and select "Website Importing". In the next step, you need to enter the login data for SSH or FTP.

After you entered the login data and clicked "OK", the connection to the source server will be started and the necessary information will be gathered.

If the file structure can not be detected automatically, you can enter additional information like the location of the home directory.

Website software like WordPress, Joomla, Drupal und PrestaShop are recognised automatically and the import is easy. Further information can be found in the Plesk documentation.

Beside websites, this useful extension can also import email accounts. For this choose "Mail Importing" in the subscription. After a click on "Import mail messages", you need to enter the login data and destination email account. If the the email server can not be detected through the login data, you can enter the necessary details at "Show advanced options". With a click on "OK" the import starts.

Additional information is also available on the Plesk website.

Conclusion

We cannot eliminate the risks of a website migration, but minimize them since Plesk offers some useful tools to make a migration easier and reduce the human factor. But the most important thing for a successful migration is a detailed and well thought out planning.

Order a VPS from Contabo and you get the Plesk edition of your choice one month for free! You can also find further information on our Plesk information site.

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